Return Packaging InstructionsUpdated 6 days ago

When returning your item(s), please follow these packaging instructions to ensure your return is processed smoothly:

• Original Packaging: Place the item(s) in their original packaging. If you no longer have the original packaging, securely place each item in a small box or container.
• Boxing: Place the small box/container(s) into a larger box and seal it securely.
• Shipping Authorization Number: Write your shipping authorization number on the outside of the box. You can find this information in your return confirmation email.
• Courier Collection: If you’ve selected collection, the courier will provide you with a shipping bag. Place the larger box inside the shipping bag and seal it yourself.
• Sealing: Do not give the courier the box without placing it inside the shipping bag and sealing it yourself.
• Labelling: Ensure the courier return label is placed on the outside of the shipping bag.

Please Note: When filling out the Return Form, you’ll need to upload images of each item’s packaging and the final sealed package. To ensure your return is fully insured, please use our free shipping label and follow the packaging instructions carefully, including placing your items in a smaller box or container and then placing that in a larger box (double boxing).