Recent Articles
What are the requirements for goods to be considered of good quality?
Goods must be reasonably suitable for the purposes for which they are generally intended, free of any defects, in good working order, and useable and durable for a reasonable period of time.
What is the warranty period for goods purchased from Ralph Jacobs Jewellery?
There is no fixed warranty period. However, if any goods purchased from Ralph Jacobs Jewellery fail to meet the requirements and standards contemplated in Section 55 of the Consumer Protection Act, consumers have the right to return the goods within ...
7 Day Free Return Policy from Ralph Jacobs
7 Day Free Return Policy We at Ralph Jacobs want you to be completely satisfied with your online purchase. Therefore, we offer a 7 Day Free Return Policy for goods purchased online or goods that you did not have an opportunity to examine before ...
Free Gift with your Purchase
Welcome to the Terms & Conditions of Ralph Jacobs' latest promotion. We are excited to offer our valued customers a selection of fine jewelry as a thank you for their patronage. Eligible customers who make purchases totaling over R5,000.00 during the ...
Can I Buy a Setting Without Buying a Diamond or Gemstone?
No, Ralph Jacobs does not provide stand-alone settings or semi mounts for gemstones. However, if you have your own gemstones that you have received or inherited and would like to reset them in our designs, we can assist you. We understand the ...
Popular Articles
Are Ralph Jacobs Engagement Rings Gold Plated?
It's worth noting that Ralph Jacobs does not plate their jewelry, which means that the metal you choose will remain the same color over time. However, white gold is an exception to this rule, as it is naturally a light yellowish color. To achieve the ...
Rhodium Plating - What, Why And How Long Will It Last?
Rhodium Plating Rhodium plating is a popular choice for jewellery enthusiasts who want to give their white gold pieces a fresh, new look or to protect them from wear and tear. It is a process that involves coating the jewellery with a layer of ...
What should I do If I don't have the ring size?
Selecting the correct ring size is crucial when purchasing an engagement ring, as it ensures a comfortable fit and prevents the need for resizing later on. At Ralph Jacobs, we understand the importance of getting the right size and offer two options ...
Can I Buy a Setting Without Buying a Diamond or Gemstone?
No, Ralph Jacobs does not provide stand-alone settings or semi mounts for gemstones. However, if you have your own gemstones that you have received or inherited and would like to reset them in our designs, we can assist you. We understand the ...
Free Gift with your Purchase
Welcome to the Terms & Conditions of Ralph Jacobs' latest promotion. We are excited to offer our valued customers a selection of fine jewelry as a thank you for their patronage. Eligible customers who make purchases totaling over R5,000.00 during the ...